Loved this analysis! People on both sides of a product (PM and user/consumer) EXPERIENCE the magic but oftentimes can’t explain what the magic is, or why they feel it.
But that’s the exact place you lean into. The magic is in the lack of friction, the absence of thought/guidance/decisions.
Loved this analysis! People on both sides of a product (PM and user/consumer) EXPERIENCE the magic but oftentimes can’t explain what the magic is, or why they feel it.
But that’s the exact place you lean into. The magic is in the lack of friction, the absence of thought/guidance/decisions.